Frequently Asked Questions (FAQs)
1.What services does Eg Accurate provide?
We offer a variety of services including:
- Electromechanical engineering.
- Interior design and finishing.
- General supply and trading.
- Engineering consulting.
- Civil works.
2. What are the areas of electromechanical engineering that the company covers?
Specializing in:
- Heating, ventilation and air conditioning (HVAC) systems.
- Plumbing, water and drainage networks.
- Fire protection systems.
- Electricity for buildings and facilities.
3. Do you provide engineering consultations only or do the services include implementation?
Yes, we provide comprehensive engineering consultations in addition to implementing projects and providing practical solutions that suit the needs of customers.
4. How can I request a service from Eg Accurate?
You can contact us through the Contact Us page on the website or through the following number: (+2 24 17 95 89). You can also visit our headquarters at 27 Melsa Buildings, in front of City Stars Mall, Nasr City, Cairo.
5. Do you provide interior design services for homes or offices only?
We provide interior design services for homes, offices, and commercial facilities. We are committed to providing designs that meet the needs of each client in a customized manner.
6. How can I get a cost estimate for my project?
You can request a cost estimate by filling out the form on the services page on the website, or by contacting us directly via email.
7. Do you provide supply services only or do they include installation and maintenance?
We provide supply, installation, and maintenance services for all the systems and equipment we provide to ensure the best performance and quality.
8. Can you provide customized solutions for special projects?
Of course! We study the requirements of customers and provide customized solutions that meet the needs of their projects with the highest efficiency and quality.
9. What is the duration of the projects?
The duration of the implementation depends on the nature and size of the project. We will provide you with an accurate schedule after studying the project.
10. How do I guarantee the quality of the materials and services provided?
We are committed to using the best materials and following international standards to ensure quality in all our services.
11. Do you have international partners?
Yes, we are a partner with “Lighting Expert House” in the Kingdom of Saudi Arabia, which gives us international experience in the field of lighting and engineering.
12. Can I view previous projects implemented by the company?
Yes, you can visit the “Our Projects” section on the website to view the most prominent projects we have implemented, with details about the challenges and solutions we have provided.
13. Do you provide maintenance services after the project is completed?
Certainly, we provide periodic maintenance services to ensure the continuity of high performance of the project’s systems and facilities.
14. Do you deal with small projects or do you focus on large projects only?
We provide our services for all types of projects, whether small or large, while ensuring the same level of quality and professionalism.
15. What areas do your services cover?
We cover all governorates of Egypt and extend to cooperate with partners in the Kingdom of Saudi Arabia and other countries.
16. How do I start working with you?
You can simply contact us to schedule a free consultation, and then we will assess your needs and develop a detailed work plan.
17. Do you provide training for your team on the systems you implement?
Yes, we provide comprehensive training for your team on the use of the systems we implement to ensure smooth operation.
18. What quality standards do you adhere to?
We adhere to international quality standards such as ISO, in addition to following best practices at all stages of the project.
19. Can I customize the interior design to my taste?
Absolutely! Our design team works closely with clients to ensure that your design vision is perfectly implemented.
20. What is the pricing mechanism for your services?
Prices vary based on the nature of the project and the services required. We guarantee to provide competitive prices while maintaining the highest levels of quality.
21. Do you have financing or installment options for projects?
Yes, we can discuss financing options or convenient payment to suit your needs.
22. Do you provide free initial consultations?
Yes, we provide free initial consultations to determine your needs and discuss available options.
23. Can I modify the project plan after it has started?
Yes, we guarantee flexibility in implementing projects and provide the ability to make the necessary modifications in coordination with our team.
24. What tools and software do you use in your projects?
We use the latest tools and software such as AutoCAD, Revit, and 3D Max to ensure accuracy and quality in design and implementation.
25. Do you deal with other companies as subcontractors?
Yes, when needed, we cooperate with the best subcontractors to ensure the provision of integrated solutions with high quality.
26. Do you provide regular follow-up reports during the implementation of the project?
Certainly, we provide periodic reports to follow up on the progress of work and ensure customer satisfaction at every stage.
27. What are your policies regarding protection and safety?
We adhere to the highest safety standards in all our projects to ensure the protection of workers and facilities.
28. Do you provide sustainable and environmentally friendly solutions?
Yes, we are keen to integrate sustainable and environmentally friendly solutions into our projects to reduce the environmental impact.
29. Do you provide emergency or urgent services?
Yes, we have a team ready to deal with emergency requests to ensure the continuity of your systems.
30. How can I contact you outside of business hours?
We provide a 24/7 customer support service to ensure that your needs are met at any time.